PANDEMIC EMERGENCY TECHNICAL SUPPORT (PETS) GRANT - FAQ

PETS GRANT - FREQUENTLY ASKED QUESTIONS (FAQs)

Updated Information

Q: When will this new $50 million in funding be made available to applicants?
A: The Legislature will need to act on the Governor’s recommendation of an additional $50 million into the PETS program before it can be made available to applicants.
Governor Sisolak has asked the Legislature to handle this funding as soon as possible when they begin the upcoming legislative session on February 1, 2021. Therefore, at the earliest, if approved, funds will not be available for allocation to applicants until the first few weeks of February.

Q: I applied for the PETS program but have not heard anything regarding the status of my application. What should I do?
A: If you are receiving this e-mail, we have successfully received your application. If program staff needs any additional information from you, they will reach out via email. The State has contracted with National Development Council (NDC) to administer the Program. Please monitor your email (and your spam and junk folders) for correspondence from NDC staff.
You do not need to do anything regarding your application unless you are directly contacted by our program staff. Please try and respond to any emails within 24 hours, if possible, to avoid any unnecessary delays in processing your application.

Q: I applied for the PETS program but my application was denied. What should I do?
A: Due to the overwhelming response to the program, many people were alerted in October that there were not enough funds available to process their applications.
Program staff will continue to process as many applications as we can with the funding we have available. This includes applications that were previously denied due to lack of funding.
You do not need to do anything regarding your application unless you are directly contacted by our program staff. Please try and respond to any emails within 24 hours, if possible, to avoid any unnecessary delays in processing your application.
If you believe there was an error in processing your application and would like to appeal the grant award decision, please submit this form.
Our staff will do our very best to get back to you as quickly as possible.

Q: I was approved for the PETS program but haven’t received my funds yet. What do I need to do?
A: Typically, funding is disbursed to applicants within three to four weeks of approval. If you have received an email informing you that you’ve been approved for the PETS grant, you will need to complete ALL of the following steps before funds can be sent to you.
1. Log in to your account at www.zoomgrants.com
2. Click on your business name
3. Click on the Grant Agreement tab
4. Scroll to the bottom to electronically sign your Grant Agreement
5. Then click on the Transfer of Funds Tab
6. Click on the Start Transfer of Funds Request
7. Read the Instructions for providing the Wire information
8. Fill in Wire information and then press submit (if Wire info is missing, it will not be accepted)

Please make sure you sign the Grant Agreement and fill out the Transfer of Funds Request. The Transfer of Funds Request tab is separate from the Grant Agreement tab. Both must be completed to ensure timeliness of funding.
The number one reason for applicants having delays in receiving funds is due to not signing the Grant Agreement.

Q: I didn’t apply for the PETS program in October 2020, can I apply now that more funding is available?
A: At this point, we are not accepting new applications for the PETS program.

Q: How can I be informed of any future assistance programs for small businesses?
A: Nevada small businesses that are interested in being notified of future grant and/or funding opportunities are encouraged to fill out this form.