Telephone claim call center
Hours of operation will increase to 8 a.m. to 8 p.m., Monday through Friday. With the convenience of 24-hr filing, claimants are highly encouraged to use the internet to file their UI claims.
Northern Nevada: Tel (775) 684-0350 Fax (775) 684-0338
Southern Nevada: Tel (702) 486-0350 Fax (702) 486-7987
Rural Areas and Out of State Callers: Tel (888) 890-8211 Toll Free
It is recommended that people apply through the online portal: http://ui.nv.gov/css.html
DETR, in collaboration with the Governor’s Office, have developed a tool for resetting their username, password or both for constituents needing assistance. The state has launched a username/password reset request form available at:
The completed form will result in state staff providing instructions on the next steps through the preferred contact methods selected on the form. DETR will also be opening Saturday hours (8am to 12noon) for Login & PIN help ONLY as a compliment to the form. Security Helpdesk is at 775-687-6838 or 702-486-3293.
Coronavirus Aid, Relief, and Economic Security Act (CARES) Summary - Expansion of Unemployment Benefits - On March 31, 2020, the State of Nevada Department of Employment, Training, and Rehabilitation (DETR) entered into an agreement with the federal government to implement the CARES act.
Rapid Response Program | Nevada Department of Employment, Training and Rehabilitation (DETR) | Is a free program that assists employers if they have to lay off employees or shut down. Employment Security Division staff works with employers to customize a plan that best suits the company's needs.
Worker Adjustment and Retraining Notification (WARN) Act | Department of Labor (DOL) | WARN Act helps ensure advance notice in cases of qualified plant closings and mass layoffs. The U.S. Department of Labor has compliance assistance materials to help workers and employers understand their rights and responsibilities under the provisions of WARN.
In order to support businesses that need to bring on new workforce members for a shift in production to meet Emergency Medical Supply needs, or those that need to upskill or retool their current workforce to meet changing business needs, GOED has created response tool to fast track access to WINN funding. To access this form, please click the link below:
WINN provides funding to educational providers who need to create, customize or expand access to workforce training programs needed by industry.